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Category A · Workshop · 1 CPD pointMandatory · Ethics1 hour

Ethics in Practice: Ethical Standards for Migration Agents

Mandatory – Ethics (Category A) – M1A

Participants work through seven interactive ethical dilemmas drawn from everyday practice – the client who wants the story “improved”, referral fees and commissions, the hopeless case, the colleague cutting corners, the vulnerable client, confidential information, and the use of AI in drafting – and leave with a five-anchor ethics framework, a 60-second “daylight test” for decisions, word-for-word scripts for saying no, and three practice policies. All content is referenced to the Code of Conduct (Migration (Migration Agents Code of Conduct) Regulations 2021). Capped at 30 participants; live polls and chat discussion throughout. Participants must attend the full session to claim the point. Topic: ethical standards for migration agents (CPD Instrument 2026, s 6(3)(h)(i)).

Learning outcomes

By the end of this workshop, participants should be able to:

  1. 01By the end of this workshop, participants will be able to:
  2. 021. Distinguish ethical standards from Code compliance, and explain why both matter (Code s 13(1)(d); s 6).
  3. 032. Apply the five ethical anchors – honesty, independence, confidentiality, competence & care, respect & fairness – and link each to the Code sections that enforce it.
  4. 043. Use the five-question “daylight test” to make and document defensible decisions under pressure.
  5. 054. Recognise the red-flag phrases and situations that signal ethical risk – embellished evidence, referral fees, hopeless cases, vulnerable clients, confidential information and AI-drafted work.
  6. 065. Respond to common client and colleague pressures with practical scripts that protect both the client and the agent’s integrity.
  7. 076. Implement three practice policies (third-party payments, conflicts, data & AI) and one weekly habit that make ethical practice routine.

Session plan

  1. 01
    Time Segment
  2. 0:00
    7 min
    Welcome, housekeeping, rules vs ethics
    Icebreaker poll
  3. 0:07
    8 min
    The five anchors
    Honesty, independence, confidentiality, competence & care, respect & fairness
    Where the rules run out
  4. 0:15
    8 min
    The daylight test
    Five questions in 60 seconds
    Red-flag phrases
  5. 0:23
    28 min
    Seven pressure points
    Live dilemma votes: the improved story
    the referral feethe hopeless casethe colleaguethe vulnerable clientthe secretthe AI draft
  6. 0:51
    5 min
    Building an ethical practice
    Scripts for saying no, three policies, the ethics minute, phone a friend
  7. 0:56
    4 min
    Take-aways and commitment
    Lightning quizQ&A
  8. 1:00
    Finish

Live and interactive throughout – polls, chat and seven dilemma votes. Maximum 30 participants; full attendance required to claim the point.

How it runs

Live & interactive
Led in real time by the facilitator on Zoom (meeting format: video, chat, breakout rooms) or face-to-face. Minimum 6, maximum 30 participants. At least half of contact time is active learning.
Materials
Learning outcomes, pre-reading, the participant workbook and the joining guide are released 7 days before the session.
Attendance
Identity and MARN checked on entry. Camera on throughout (online). Roll calls and at least 2 timed participation checkpoints. You must attend the full session.
Certificate
After the session our staff verify your attendance, and your certificate is issued within 5 business days.
Ask anything, anytime
Booking unlocks the RMA Q&A, where Vikas Jain answers your law and policy questions personally whenever they come up, plus the Resource Library (Code-compliant templates, checklists and our workshop slide decks).
Reporting
We notify the Office of the Migration Agents Registration Authority (OMARA) through the OMARA Portal within 14 days of the workshop, once your full attendance has been verified.

Full details: attendance & participation · learning & certificates · online participant support · cancellations

Presenter

Vikas Jain
Principal Solicitor & Director, Wickham Lawyers

Over twelve years of legal practice, predominantly in Australian migration law. Admitted to the High Court of Australia and the Supreme Court of Queensland, and as a Barrister & Solicitor of the High Court of New Zealand. Former Registered Migration Agent (MARN 0958336). Four-time finalist, Lawyers Weekly Migration Partner of the Year.

Full profile →